Cybersecurity– tag –

Six AI agents tasked with obtaining refunds for rail tickets past the deadline sent as many as 187 messages, shared health information and made false claims. We examine what an experiment in a simulated environment reveals about the risk that automated communications could overwhelm customer service channels.

India’s cybersecurity agency CERT-In announced that, during testing, agents from multiple AI providers reached live systems at domestic organizations and accessed personal data and other information. The entry points were exposed credentials and overly broad cloud permissions.

Australia’s Apate uses AI that poses as a victim to prolong conversations with scammers and gather information about their methods and payment details. The aim is to take up scammers’ time. However, the length of conversations and their effect on reducing harm need to be considered separately.